About ROI's Insights Blog
ROI’s Insights Blog is intended for IT and Operational Leaders within our client organizations across the country. Each article is written with this audience in mind, to shed light on process and technology topics related to ERP (Finance, Supply Management, HCM, and IT) and HIS Clinical & Revenue Cycle areas. Each entry will be categorized by function and technical area, to aid in search and navigation.
The authors of this content include ROI’s experienced Workstream Leaders & Consultants who possess 10+ years of functional and technical expertise. Each post contains a brief profile summary of the writer for future reference. Thank you for your interest in this blog! https://roihs.com
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Spotlight: Shelli-Ann Jackson, MS, RN, PMP
Spotlight: Tom Paluso
Tom has worked with Lawson/ Infor products since 1997. He started with Lawson Software, and over the last 22 years has served as an Application Consultant, Project Manager, and Practice Manager, as well as HRIS Administrator for two Healthcare organizations.
He is an experienced and effective ERP project manager with a proven success record in recruiting, onboarding, and directing resources. Innovative and strategic thinker with excellent leadership, team building, communication, and interpersonal skills. Highly organized, self-motivated leader with the ability to excel in a fast-paced environment, manage competing priorities, and adapt readily to new challenges.
When I initially considered writing a blog about creating project success and avoiding common pitfalls, I recalled a Becker’s report, as well as many others, confirming that 70% of hospital strategic initiatives fail. I wondered how so many projects failed to meet defined goals and expectations. Who was steering or not steering the ship? For five straight years, the statistic remained the same... until the Project Management Institute (PMI), Pulse of the Profession 2017 survey, reported that organizations implementing strategic initiatives are experiencing a higher success rate. This is good news, but there is still significant room for improvement.
Spotlight: Kyle Hodges
Kyle is a project manager and HR leader, who has led implementations in complex healthcare systems that transitioned many antiquated paper-based activities to enhance electronic processes leveraging Infor applications.
Client Services Executive
Dana is a seasoned Healthcare IT Program Manager. She is an expert in software solutions delivery and services that improve patient care, clinical outcomes, and maximize organizational performance. Dana's experience in strategic and tactical planning, process redesign, change management, and executive relationship management has yielded years of repeated success in the deployment of solutions in multi-size enterprise environments.
Spotlight: Greg Dicker, PMP
Greg is a Certified Revenue Cycle Consultant and IT project management professional. He has led successful healthcare IT projects for the last 10 years in fast-paced, high pressure, deadline-driven environments. His typical projects include revenue cycle system conversions, system optimizations, and standalone application deployments. System experience includes Meditech, Epic, MS4, Cerner and Artiva.
Prior to becoming a project leader, Greg held various implementation, build, and analyst roles. He has an in-depth understanding of the level of detail required to exceed healthcare client expectations. Greg has demonstrated continued success driving strategic projects, managing relationships across all business functions, solving problems, and producing deliverables on schedule.