The patient experience is a crucial part of healthcare. Artificial intelligence (AI) and machine learning help by making sure patients are seen at the right time, processed correctly, and supported through their care. In this article, we'll look at how AI could improve these three aspects of the patient experience.
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Artificial Intelligence is revolutionizing the way healthcare is done. There are already some Artificial Intelligence-based solutions in preventive medicine and patient monitoring. They can provide individuals with health information, and even suggest changes to lifestyle habits, all through a chatbot, SMS, or by using voice assistants like Amazon Alexa and Apple's Siri. The tech is already being used to help detect skin cancer and even treat Parkinson's disease.
Even hospitals are looking at AI to improve patient care delivery, such as Clinical Decision Support Program (CDS). It provides clinicians with recommendations for diagnosis and treatment options, which could potentially reduce the occurrence of medical mistakes. There are also Artificial Intelligence-based solutions for Electronic Medical Records (EMR) management, such as IBM's Watson Health.
Some experts believe that Artificial Intelligence will streamline clinical workflows, improve efficiency, and reduce costs within healthcare. The adoption of AI in the industry is already underway with many hospitals either actively using or planning to implement this technology.