About ROI's Insights Blog

ROI’s Insights Blog is intended for IT and Operational Leaders within our client organizations across the country. Each article is written with this audience in mind, to shed light on process and technology topics related to ERP (Finance, Supply Management, HCM, and IT) and HIS Clinical & Revenue Cycle areas. Each entry will be categorized by function and technical area, to aid in search and navigation.

The authors of this content include ROI’s experienced Workstream Leaders & Consultants who possess 10+ years of functional and technical expertise. Each post contains a brief profile summary of the writer for future reference. Thank you for your interest in this blog! https://roihs.com

Recent Articles

Jeff Tennant, VP of HIS Strategic Services

Jeff is focused on revenue cycle transformation in healthcare. With over 20 years of IT services and consulting experience, his passion for business spans leadership, innovation, business development, and quality. Over the course of his career, he has driven success through multi-million-dollar revenue cycle performance improvement services, revenue cycle gap analysis, remediation services, and population health strategy efforts focusing on appropriate workflow processes and industry best practices.
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Recent Posts

6 Myths of Data Quality in Healthcare (and What’s Really True)

Oct 9, 2021 4:53:28 PM / by Jeff Tennant, VP of HIS Strategic Services posted in EHR, Healthcare CxO Topics, CIO, Business Intelligence


Data quality is a big deal for healthcare organizations.  It is not just about FDA compliance or avoiding fines.  The quality of data has direct and indirect impacts on running the business, whether it's revenue cycle management, patient satisfaction, physician referral/referral-to-payment splits, fraud detection using claims data, etc. Healthcare organizations are increasingly investing in technology to improve the quality of data in their systems. In this article, we debunk some common myths and misconceptions about healthcare data quality and offer practical solutions for improving it.  

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How Hospitals Can Maximize Their EHR Investment

Sep 28, 2021 7:45:00 AM / by Jeff Tennant, VP of HIS Strategic Services posted in EHR, Cerner, Epic, MEDITECH, Healthcare CxO Topics, CIO


Implementing a new EHR is a huge undertaking with significant financial impacts. Healthcare organizations are spending millions of dollars to purchase an EHR system that will streamline patient care, improve paper-based documentation processes, and facilitate quality improvement efforts. Hospitals have invested a significant amount of time into researching software companies, comparing prices, evaluating key features and functionality, negotiating costs with vendors and insurance companies, etc.

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3 Keys to Successful Application Management in Healthcare

Sep 15, 2021 10:48:06 AM / by Jeff Tennant, VP of HIS Strategic Services posted in Application Management Services (AMS), Healthcare CxO Topics


Organizations today must contend with a new generation of applications that have become mainstream in healthcare. These applications are more complex than legacy systems, more dependent on internal and external resources, and expected to provide better patient care and outcomes while consuming less infrastructure, cost, and time. To succeed in meeting those expectations, organizations must make application management a priority by working closely with vendors and implementing best practices that enhance the value of their investments. 

The three keys to achieving success include: 

  1. Application Management Services Outsourcing
  2. Vendor Partnership  
  3. Continuous Process Improvement 

In this article, you will learn how to take action in these three areas, so that you are aligned with best practices and driving tangible results for your organization.

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Denials: Stop Correcting the Problem and Fix the Issue

May 24, 2021 6:19:45 PM / by Jeff Tennant, VP of HIS Strategic Services posted in Revenue Cycle

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