--- title: ROI Healthcare Solutions Blog | Revenue Cycle description: Revenue Cycle | Learn from ROI's experienced healthcare IT consultants about industry and technology trends, process and project management advice, and other interesting tidbits that will help your organization move in the right direction. --- 678-270-2867 [info@roihs.com](mailto:info@roihs.com) [![ROI Healthcare Solutions](https://blog.roihs.com/hs-fs/hubfs/ROI%20Color%20Logo-1.png?width=400&height=227&name=ROI%20Color%20Logo-1.png "ROI Healthcare Solutions")](https://roihs.com/) - [Practice Areas](https://roihs.com/practice-spotlight/) - [HIS Practice](https://roihs.com/his/) - [EHR Implementations](https://roihs.com/his/ehr-implementations/) - [Revenue Cycle Optimization](https://roihs.com/his/revenue-cycle/) - [Clinical Optimization](https://roihs.com/his/clinical/) - [Staff Augmentation](https://roihs.com/his/staff-augmentation/) - [AMS Support](https://roihs.com/his/ams-support/) - [Legacy Support](https://roihs.com/his/legacy-application-support/) - [Infor ERP](https://roihs.com/enterprise-resource-planning/) - [Finance/Supply Mgmt.](https://roihs.com/enterprise-resource-planning/fin-scm/) - [Human Capital Mgmt.](https://roihs.com/enterprise-resource-planning/hcm/) - [Digital Transformation & BI](https://roihs.com/enterprise-resource-planning/digital-bi/) - [Supply Chain EDI](https://roihs.com/enterprise-resource-planning/supply-chain-edi/) - [ERP Legacy Support](https://roihs.com/his/legacy-application-support/) - [Project Management](https://roihs.com/project-management/) - [COVID-19 Support Services](https://roihs.com/covid-19-support/) - [Solution Expertise](https://roihs.com/vendor-experience/) - [Customers](https://roihs.com/customers/) - [Success Stories](https://roihs.com/insights/case-studies/) - [Insights](https://roihs.com/insights/) - [Blog](https://blog.roihs.com) - [Webinars](https://roihs.com/webinars) - [Thought Leadership](https://roihs.com/thought-leadership/) - [Events](https://roihs.com/events/) - [About Us](https://roihs.com/company/) - [What We Do](https://roihs.com/what-we-do/) - [Mission, Vision & Values](https://roihs.com/company/mission-vision-values/) - [Leadership](https://roihs.com/leadership/) - [Industry Recognition](https://roihs.com/company/industry-recognition/) - [Careers](https://roihs.com/careers/) - [News](https://roihs.com/news/) - [Contact Us](https://roihs.com/contact-us/) # About ROI's Insights Blog ROI’s Insights Blog is intended for IT and Operational Leaders within our client organizations across the country. Each article is written with this audience in mind, to shed light on process and technology topics related to ERP (Finance, Supply Management, HCM, and IT) and HIS Clinical & Revenue Cycle areas. Each entry will be categorized by function and technical area, to aid in search and navigation. The authors of this content include ROI’s experienced Workstream Leaders & Consultants who possess 10+ years of functional and technical expertise. Each post contains a brief profile summary of the writer for future reference. Thank you for your interest in this blog! https://roihs.com # Recent Articles [![denials](https://blog.roihs.com/hubfs/AdobeStock_187483311.jpeg)](https://blog.roihs.com/denials-stop-correcting-the-problem-and-fix-the-issue) ## [Denials: Stop Correcting the Problem and Fix the Issue](https://blog.roihs.com/denials-stop-correcting-the-problem-and-fix-the-issue) May 24, 2021 6:19:45 PM / by [Jeff Tennant, VP of HIS Strategic Services](https://blog.roihs.com/author/jeff-tennant) posted in [Revenue Cycle](https://blog.roihs.com/topic/revenue-cycle) [1 Comment](https://blog.roihs.com/denials-stop-correcting-the-problem-and-fix-the-issue#comments-listing)   [Read More](https://blog.roihs.com/denials-stop-correcting-the-problem-and-fix-the-issue) [![optimization3](https://blog.roihs.com/hubfs/optimization3.jpeg)](https://blog.roihs.com/top-nine-reasons-to-optimize-ehr) ## [Top Nine Reasons to Optimize Your EHR Now](https://blog.roihs.com/top-nine-reasons-to-optimize-ehr) May 28, 2019 3:09:14 PM / by [ROI Healthcare Solutions](https://blog.roihs.com/author/roi-healthcare-solutions) posted in [EHR](https://blog.roihs.com/topic/ehr), [Revenue Cycle](https://blog.roihs.com/topic/revenue-cycle) [0 Comments](https://blog.roihs.com/top-nine-reasons-to-optimize-ehr#comments-listing)   [Read More](https://blog.roihs.com/top-nine-reasons-to-optimize-ehr) [![James Layton-1](https://blog.roihs.com/hubfs/James%20Layton-1.jpeg)](https://blog.roihs.com/an-interview-with-james-layton-pmp) ## [An Interview with James Layton, PMP](https://blog.roihs.com/an-interview-with-james-layton-pmp) Mar 28, 2019 7:45:00 AM / by [ROI Healthcare Solutions](https://blog.roihs.com/author/roi-healthcare-solutions) posted in [Revenue Cycle](https://blog.roihs.com/topic/revenue-cycle), [Project Management](https://blog.roihs.com/topic/project-management), [Cerner](https://blog.roihs.com/topic/cerner) [0 Comments](https://blog.roihs.com/an-interview-with-james-layton-pmp#comments-listing) ### James Layton, PMP ### Cerner Certified Revenue Cycle Client Services Executive Over the past 11 years, James has driven efficiency and excellence within Revenue Cycle operations in healthcare. He is Six Sigma Yellow Belt Certified and has demonstrated mastery as a project leader within many complex engagements. James' passion within healthcare IT spans project management, IT systems, Revenue Cycle consulting, and engagement leadership.  In efforts to prove continued dedication to his profession, he obtained a CRCP, Patient Accounting from Cerner’s Revenue Cycle Certification Program last September, 2018. [Read More](https://blog.roihs.com/an-interview-with-james-layton-pmp) [![AdobeStock_101537899_Preview](https://blog.roihs.com/hubfs/AdobeStock_101537899_Preview.jpeg)](https://blog.roihs.com/you-are-not-alone-the-dnfb-challenge) ## [You Are Not Alone – The DNFB Challenge](https://blog.roihs.com/you-are-not-alone-the-dnfb-challenge) Feb 6, 2019 3:42:06 PM / by [James Layton, PMP](https://blog.roihs.com/author/james-layton-pmp) posted in [Revenue Cycle](https://blog.roihs.com/topic/revenue-cycle) [0 Comments](https://blog.roihs.com/you-are-not-alone-the-dnfb-challenge#comments-listing) One of the most underestimated vulnerabilities of healthcare providers after a new system implementation or upgrade is an increase in DNFB volume. Accounts included in the DNFB list are, ***Discharged but Not Final Billed***, for a variety of reasons. DNFB is a critical element within your revenue cycle, directly impacting the bottom line. [Read More](https://blog.roihs.com/you-are-not-alone-the-dnfb-challenge) [All posts](https://blog.roihs.com/all) ### Subscribe to Email Updates - Recent - Popular - Categories ### Lists by Topic - [Human Capital Management (13)](https://blog.roihs.com/tag/human-capital-management) - [Project Management (12)](https://blog.roihs.com/tag/project-management) - [EHR (10)](https://blog.roihs.com/tag/ehr) - [ERP (10)](https://blog.roihs.com/tag/erp) - [Healthcare CxO Topics (8)](https://blog.roihs.com/tag/healthcare-cxo-topics) - [Infor (8)](https://blog.roihs.com/tag/infor) - [Internet of Things (4)](https://blog.roihs.com/tag/internet-of-things) - [Payroll (4)](https://blog.roihs.com/tag/payroll) - [Revenue Cycle (4)](https://blog.roihs.com/tag/revenue-cycle) - [CIO (3)](https://blog.roihs.com/tag/cio) - [Cerner (3)](https://blog.roihs.com/tag/cerner) - [MEDITECH (3)](https://blog.roihs.com/tag/meditech) - [Artificial Intelligence (2)](https://blog.roihs.com/tag/artificial-intelligence) - [Epic (2)](https://blog.roihs.com/tag/epic) - [Supply Management (2)](https://blog.roihs.com/tag/supply-management) - [Application Management Services (AMS) (1)](https://blog.roihs.com/tag/application-management-services-ams) - [Business Intelligence (1)](https://blog.roihs.com/tag/business-intelligence) - [Covid-19 (1)](https://blog.roihs.com/tag/covid-19) - [EDI (1)](https://blog.roihs.com/tag/edi) - [Events (1)](https://blog.roihs.com/tag/events) - [Finance (1)](https://blog.roihs.com/tag/finance) - [Legacy Support (1)](https://blog.roihs.com/tag/legacy-support) - [Patient Experience (1)](https://blog.roihs.com/tag/patient-experience) - [Professional Development (1)](https://blog.roihs.com/tag/professional-development) - [Staff Augmentation (1)](https://blog.roihs.com/tag/staff-augmentation) see all ### Posts by Topic - [Human Capital Management (13)](https://blog.roihs.com/tag/human-capital-management) - [Project Management (12)](https://blog.roihs.com/tag/project-management) - [EHR (10)](https://blog.roihs.com/tag/ehr) - [ERP (10)](https://blog.roihs.com/tag/erp) - [Healthcare CxO Topics (8)](https://blog.roihs.com/tag/healthcare-cxo-topics) - [Infor (8)](https://blog.roihs.com/tag/infor) - [Internet of Things (4)](https://blog.roihs.com/tag/internet-of-things) - [Payroll (4)](https://blog.roihs.com/tag/payroll) - [Revenue Cycle (4)](https://blog.roihs.com/tag/revenue-cycle) - [CIO (3)](https://blog.roihs.com/tag/cio) - [Cerner (3)](https://blog.roihs.com/tag/cerner) - [MEDITECH (3)](https://blog.roihs.com/tag/meditech) - [Artificial Intelligence (2)](https://blog.roihs.com/tag/artificial-intelligence) - [Epic (2)](https://blog.roihs.com/tag/epic) - [Supply Management (2)](https://blog.roihs.com/tag/supply-management) - [Application Management Services (AMS) (1)](https://blog.roihs.com/tag/application-management-services-ams) - [Business Intelligence (1)](https://blog.roihs.com/tag/business-intelligence) - [Covid-19 (1)](https://blog.roihs.com/tag/covid-19) - [EDI (1)](https://blog.roihs.com/tag/edi) - [Events (1)](https://blog.roihs.com/tag/events) - [Finance (1)](https://blog.roihs.com/tag/finance) - [Legacy Support (1)](https://blog.roihs.com/tag/legacy-support) - [Patient Experience (1)](https://blog.roihs.com/tag/patient-experience) - [Professional Development (1)](https://blog.roihs.com/tag/professional-development) - [Staff Augmentation (1)](https://blog.roihs.com/tag/staff-augmentation) See all ### Recent Posts # About Us Founded in 1999 in Atlanta, Georgia, ROI offers industry-centric project management, consulting services, ERP services (national Infor alliance partner), and healthcare IT system support services. Our leadership is committed to delivering quality services with highly engaged team members to clients who appreciate long-term partnerships. [Learn More](https://roihs.com/company/) # Contact Us 678-270-2867 [info@roihs.com](mailto:info@roihs.com) 5555 Glenridge Connector, Suite 200 Atlanta, GA 30342 Copyright 2026 | ROI Healthcare Solutions, LLC