About ROI's Insights Blog

ROI’s Insights Blog is intended for IT and Operational Leaders within our client organizations across the country. Each article is written with this audience in mind, to shed light on process and technology topics related to ERP (Finance, Supply Management, HCM, and IT) and HIS Clinical & Revenue Cycle areas. Each entry will be categorized by function and technical area, to aid in search and navigation.

The authors of this content include ROI’s experienced Workstream Leaders & Consultants who possess 10+ years of functional and technical expertise. Each post contains a brief profile summary of the writer for future reference. Thank you for your interest in this blog! https://roihs.com

Recent Articles

How To Avoid Common Project Failures and Join Those Who Get It Right: Part 1

Apr 11, 2019 6:57:31 PM / by Shelli-Ann Jackson, MS, RN, PMP posted in EHR Adoption, IoT, Project Management, EMR Implementation



When I initially considered writing a blog about creating project success and avoiding common pitfalls, I recalled a Becker’s report, as well as many others, confirming that 70% of hospital strategic initiatives fail. I wondered how so many projects failed to meet defined goals and expectations. Who was steering or not steering the ship? For five straight years, the statistic remained the same... until the Project Management Institute (PMI), Pulse of the Profession 2017 survey, reported that organizations implementing strategic initiatives are experiencing a higher success rate. This is good news, but there is still significant room for improvement.

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An Interview with Dana Spencer

Apr 4, 2019 11:00:00 AM / by Shelli-Ann Jackson, MS, RN, PMP posted in EHR Adoption, Project Management, EMR Implementation


Dana Spencer

Client Services Executive

Dana is a seasoned Healthcare IT Program Manager. She is an expert in software solutions delivery and services that improve patient care, clinical outcomes, and maximize organizational performance. Dana's experience in strategic and tactical planning, process redesign, change management, and executive relationship management has yielded years of repeated success in the deployment of solutions in multi-size enterprise environments.

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An Interview with Pat Russell, MS, RN, PMP

Mar 21, 2019 11:02:00 AM / by Shelli-Ann Jackson, MS, RN, PMP posted in EHR, Project Management, Legacy Support, Application Management Services (AMS), EMR Implementation


Pat Russell, MS, RN, PMP

Application Services Manager, Health IT Services

Pat is a Certified Project Management Professional and Six Sigma Green Belt Certified Clinical Program Director with extensive experience implementing customer-focused solutions in the healthcare industry. As an accomplished project manager, she has a proven track record of exceeding financial, productivity, and timeline goals through the successful leadership of cross-functional teams and the implementation of Six Sigma policies. She is also recognized as a strategic program director who is skilled at identifying and resolving issues while implementing process improvements to increase efficiency, productivity, and workflow.

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Spotlight - Tim Barca, PMP

Mar 20, 2019 4:00:00 PM / by Shelli-Ann Jackson, MS, RN, PMP posted in EHR Adoption, Project Management, EMR Implementation


PM Spotlight - Tim Barca, PMP

Tim has over 20 years of healthcare information technology experience, including key roles at hospitals and software vendors.  This experience has spanned the implementation and maintenance of Revenue Cycle, Clinical, Pharmacy Automation, and Ambulatory applications in multi-facility healthcare organizations.  

As a Client Services Executive at ROI, Tim has demonstrated a high level of integrity, relationship development skills, and team collaboration across our client engagements. He holds an MBA degree in Technology Management from the University of Phoenix, Pittsburgh, PA and received his Bachelor's of Science degree in Computer Based Systems Management, Eberly School of Technology, California University of PA, California. 

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